UNION GENERAL HOSPITAL

“We engaged Merchant Advocate to help us with our credit card processing fees. We did not want to switch processors, but we knew we were overpaying. Merchant Advocate made the process simple and turn-key. They were able to reduce our fees by over 40% without switching our processor! We basically sat back while they negotiated and made sure the processor implemented the new fee structure. Every month I receive a statement detailing our savings.

There is no down-side to this service – they take care of everything!”

INFIRMARY HEALTH

“When we initially engaged Merchant Advocate, we believed we already had good credit card pricing.  However, Merchant Advocate uncovered several areas where rates and fees might be reduced across the hospital system.  Our processing statements were hard to read and almost impossible to understand. Merchant Advocate was able to provide easy to comprehend analysis and education about our existing pricing structure and inform us of alternative lower-priced structures available.  Merchant Advocate provided a deep understanding of the industry and provided clarity in several areas with which we were unfamiliar.   Once we were made aware of the alternatives, Merchant Advocate successfully guided us in lowering our cost with our existing processor, thus avoiding the time, effort and expense of switching processors.

Working with Merchant Advocate has been an easy, turn-key experience. Their contingency fee structure demonstrates their confidence in their ability to lower their clients’ costs.  I would highly recommend engaging with Merchant Advocate.”

VIRGINIA HOSPITAL CENTER

“Merchant Advocate discovered opportunity for savings inside our hospital that we were previously unaware existed.  The process to realize the financial gains was efficient and painless.  They have been easy to work with and continue to be engaged with our organization to ensure our merchant accounts are maximized.